Frequently Asked Questions
Everything you need to know about staying with us.
Booking & Payment
Book directly through our website using the Book Now button. You can also call or email us.
Cancellations made more than 28 days before arrival receive a partial refund. We recommend travel insurance.
Yes, 10% deposit at booking. The remaining balance is due 28 days before arrival.
Your Stay
Check-in from 4pm, check-out by 11am. Early/late options may be available on request.
Yes! Dogs welcome in all accommodation. The pitches it’s £2 per dog per night. The cabins is £5 per dog per night. Up to 2 dogs per booking.
Cabins: luxury bedding, pillows, and towels included. Tents: king bed and sofa beds with bedding provided. Please bring your own bedding for any additional guest in tents.
Yes there is good phone signal. 4G is also available on most networks. We encourage disconnecting.
Facilities
The site has a shared toilet block facility for guests using the tents and pitches. No showers on site The Cabins have private en-suites with toilet sink and rainfall shower.
Yes! Each pitch has a fire pit. You will need smokeless fuels — kindling, logs, and briquettes can be purchased on site. No ground fires.
Yes, free parking next to your accommodation.
No, the tents are off-grid. Solar-powered lights are provided. Electricity is available in our Reception building for charging.
We have 6 pitches: 3 Super Pitches (electric, water, grey waste) and 3 Premium Pitches (electric, water). All use our smart E-Pitch pay-as-you-go system at approximately 26p/kWh.